When we woke up yesterday we had no intention of purchasing a Volvo -- in fact, we were planning to go pick up another vehicle from a different manufacturer. But Alex was so kind, knowledgeable, and understanding of our needs and situation that we were thrilled to have driven home with a new XC90 at the end of the day! Very excited to have met him and the team at Suburban who were exceptional.

From the moment we walked into the dealership, Chad's professionalism and genuine nature were palpable. His depth of knowledge about Volvo vehicles immediately impressed us. But what truly stood out was his commitment to guiding us through every step of the leasing process, ensuring we were well-informed and confident in our decisions. Chad's expertise didn't just stop at selling us a car; he took the time to explain every feature and option available, making leasing a car feel effortless. His patience and thoroughness instilled confidence in us, knowing that we were making informed choices tailored to our needs. What truly set Chad apart was his exceptional customer service. He didn't just meet our expectations; he exceeded them. Chad went above and beyond to ensure we were completely satisfied with our choice. He patiently explored all available options with us, addressing every question and concern along the way. His genuine commitment to finding the perfect fit for us, including encouraging us to consider different color options and even taking us around to see all SUV options, was truly remarkable. Throughout the entire process, Chad remained patient and never once made us feel rushed or pressured. So despite spending several hours completing the leasing process, Chad's personality made the experience not only informative but also enjoyable. With Chad's guidance, we felt empowered to make the right decision, confident that we were getting the best possible deal. In all our years of buying and leasing cars, we have never encountered a representative as exceptional as Chad. His dedication to his customers and his craft is truly commendable. Thanks to Chad, we experienced the most seamless, informed, and pleasant leasing experience we've ever had. We cannot recommend him highly enough.

We searched through many dealerships and cars, looking for the perfect new car and we ended up on Michael's doorstep. He was the easiest and most natural salesperson that we worked with. He was very personable, knowledgeable, responsive and his main focus was on what we wanted out of a car. We would recommend him highly and will also refer our friends and family to him.

Moe was excellent with follow up and follow through! I live in Northern Michigan and selected Moe as my salesperson over the dealership that is closer to me geographically. The process was smooth and easy. The care and attention given to me by Moe made this an exceptional experience that I will definitely share with others. Thank you Moe!

Raven was very good and clarified all my questions. Good dealership and very helpful throughout my purchase. I would like to take with this dealership again in future as well